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- Can't register product - serial number not valid

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06-22-2024
05:43 AM
- last edited on
06-22-2024
05:31 PM
by
RodrigoB
I need to contact support about my product and I simply can't move forward because I can't register the product to begin with. When I insert the serial number it just says it's not valid. And looked for the number in the right place.
06-24-2024 09:06 AM
Hi @idontreally574,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with registering your new HP PC/Laptop.
To understand the issue and help you, please share the details listed below:
Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- May I know on which website you are trying to register your new HP device.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee