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HP Recommended
HP OfficeJet Pro 8024 All-in-One Printer

Operating Windows 11. two days ago tried to print an email but screen went into a grey loop. When I exited the programme manually I was informed Microsoft Edge was not responding. Problem now persists with anything I am trying to print

1 REPLY 1
HP Recommended

Unfortunately, " but screen went into a grey loop." is not a description that makes specific sense.

 

I suggest setting up the printer again. 

 

See put in the printer information in the box at the following HP web document. 
It will help you download  the driver software and setup your printer.

HP Printer Setup | HP® Support



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