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HP Recommended
HP P7-1380t
Microsoft Windows 7 (64-bit)

I have tried four different times to upgrade to Windows 10 and get the same error everytime; 

0x8007001F-0x2000D installation failed in the SAFE_OS phase...MIGRATE_DATA operation.

 

I contacted Windows support and they told me my computer was not compatible with Windows 10. I asked specifically what is the issue and they said the BIOS and possible hard drive are not compatible. 

 

Will HP eventually get around to making updates with my desktop to be compatible with Windows 10? My computer is fast enough for me and has enough memory. I don't need a new computer or Windows 10 at this time. (I have a third party security software.)  

 

Any comments helpful! Thanks!

3 REPLIES 3
HP Recommended

Hi:

 

HP won't be supporting that model series for W10 because it was manufactured prior to August of 2013, which was HP's W10 support cutoff decision.

 

https://support.hp.com/us-en/document/c05195282

 

I looked at the specs for your PC, and it should be able to run W10 so unfortunately, I don't know what the problem could be.

 

See if this video is of any help to you...

 

https://www.youtube.com/watch?v=Wh3Zb2lXi24

HP Recommended

Thank you for a prompt response. I'll review the video and try these steps this week. I'll let you know if that works.

HP Recommended

You're very welcome.

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