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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Cannot update to Windows 10 with P7-1380t

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01-25-2020 03:09 PM
I have tried four different times to upgrade to Windows 10 and get the same error everytime;
0x8007001F-0x2000D installation failed in the SAFE_OS phase...MIGRATE_DATA operation.
I contacted Windows support and they told me my computer was not compatible with Windows 10. I asked specifically what is the issue and they said the BIOS and possible hard drive are not compatible.
Will HP eventually get around to making updates with my desktop to be compatible with Windows 10? My computer is fast enough for me and has enough memory. I don't need a new computer or Windows 10 at this time. (I have a third party security software.)
Any comments helpful! Thanks!
01-25-2020 05:32 PM
Hi:
HP won't be supporting that model series for W10 because it was manufactured prior to August of 2013, which was HP's W10 support cutoff decision.
https://support.hp.com/us-en/document/c05195282
I looked at the specs for your PC, and it should be able to run W10 so unfortunately, I don't know what the problem could be.
See if this video is of any help to you...