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‎11-01-2023 04:28 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi,

 

I recently purchased two HP all-in -on desktop. I found a strange issues with them. When we use the company application, which certain  functions required use hotkey to be able to access.  There is a hotkey using ctrl+f2, which is not be able to use, we tried other hotkeys they all work just the particular one using ctrl+f2 one is not be able to use. We tried to update the bios, and other upgrade, it is still not be able to work. And we tried it on the microsoft word, which ctrl+f2 is default to be print preview. It is not working either. So, we tried the same application on dell computer, the hotkey works both on our company application and MS word, it  will trigger the default hotkey function. We want to see what exactly was set up with HP computer, besides the two we just puchased, we have additional HP computer and have the same issue.

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