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TxTom2
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Message 1 of 2
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Card reader does not read or even recognize camera memory cards, getting no messages, no response

HP Recommended
Pavilion 590-p
Microsoft Windows 10 (64-bit)

HP Pavilion 590-p, product # 3UQ65AA

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@TxTom2

 

I reviewed your post and I understand that the card reader is not working on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall the card reader driver from device manager and then download and install it from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Here is how it is done.

 

  1. Type "Device Manager" into the search field to open the device manager console.
  2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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