Care package registration

[Straga1969]

Purchased a one year care pack on July 2, 2021, received email thanking me for the purchase which said my pack would be registered in 2-3 weeks. Have received nothing else since then. 

[praveenbv]

Hi@Straga1969, Welcome to the HP Support Community!

Don't worry I'll try to help you out.

Please follow the steps to steps  to Register your product link and you can check the status HP Customer Support - Product Warranty Check link 

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Straga1969]

Says expired. I have never received the email telling me that my care pack was registered nor telling me the steps I need to take to register it. 

[praveenbv]

Hi@Straga1969,

 I'd suggest you Contact HP in your region regarding the warrenty options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!