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Locked

‎05-02-2021 11:27 PM

HP Recommended
Product: OMEN by HP Desktop PC - 880-010
Operating System: Microsoft Windows 10 (64-bit)

I've moved my Desktop a couple of years ago, on the back of the car I thought it was safe. I'm currently unable to unlock the locking mechanism and haven't been able to clean it because of this and unable to upgrade the ram. I wanted to know if there's a non-destructive way of opening the side case pannel with the lock mechanism malfunctioning. 

Any tip can help thank you!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-04-2021 07:28 PM

HP Recommended

@FSrise , welcome to the Community.

 

Here is a video that may help you open the side panel:

 

 

I am wondering if you haven't unlocked the side panel at the rear of the computer?  This would definitely keep it from unlocking.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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3 REPLIES 3

‎05-04-2021 07:28 PM

HP Recommended

@FSrise , welcome to the Community.

 

Here is a video that may help you open the side panel:

 

 

I am wondering if you haven't unlocked the side panel at the rear of the computer?  This would definitely keep it from unlocking.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎05-04-2021 09:10 PM

HP Recommended

you know, I have forgotten there was a button on the TOP! lol
Thank you a lot, dude didn't realize I was doing it wrong looool

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‎05-05-2021 12:12 PM

HP Recommended

You are very welcome, @FSrise!  I thought the lock may be your problem.  I have done things like that several times over the years.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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