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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Case wont Budge Open!

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05-02-2021 11:27 PM
I've moved my Desktop a couple of years ago, on the back of the car I thought it was safe. I'm currently unable to unlock the locking mechanism and haven't been able to clean it because of this and unable to upgrade the ram. I wanted to know if there's a non-destructive way of opening the side case pannel with the lock mechanism malfunctioning.
Any tip can help thank you!
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Accepted Solutions
05-04-2021 07:28 PM
@FSrise , welcome to the Community.
Here is a video that may help you open the side panel:
I am wondering if you haven't unlocked the side panel at the rear of the computer? This would definitely keep it from unlocking.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-04-2021 07:28 PM
@FSrise , welcome to the Community.
Here is a video that may help you open the side panel:
I am wondering if you haven't unlocked the side panel at the rear of the computer? This would definitely keep it from unlocking.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-05-2021 12:12 PM
You are very welcome, @FSrise! I thought the lock may be your problem. I have done things like that several times over the years.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!