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- Change HD to new SSD = No booting from Bios

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01-23-2021 11:40 AM - edited 01-23-2021 11:42 AM
Hello Folks
My sister in law bought this "computer" some years ago. (She don't asks me before she did this aaarg!!)
Now the "maschine" works so slowly and the Update function don't work.
So I decide to change some things.
1. changing the CPU from Intel 4400T to 6400T
2. Upgrade the RAM to 8 GByte
3. changing from HD to SSD
Everthing works fine till I changed the 3. point!
The Problem:
Bought a new cruitical MX500 1 TByte (same size as the HD)
Tried to use the second SATA-Port from the DVD-Drive
Result= No boot, stays in BIOS and freezes
Tried new SATA-Cable
Result= No boot, stays in BIOS and freezes
Update the Bios to the latest F.41 Version
Update Win10 Home to the latest Version
Update all Drivers to the latest Version
Tried the 1st SATA-Port
All Results= No boot, stays in BIOS and freezes
Also tried to put out the Bios Battery
Everytime same Results
What works:
Use as a second Drive, with a USB to SATA Adapter
Drive was recognized from Windows and I clone the SSD from HD
OK.. after this... back as Start-Drive (SSD), HD was disconnected!
Result= Maybe you will know... No Boot, Bios freezes
Any hints from the community?
With HD in Bios the option AHCI cannot be changed!
Greetings
Mike
Intel I 7 9700k, 32 GByte RAM DDR 4 3000Mhz Corsair Vengeance Pro
Asus ROG Strix Z390-F, Asus Rog Strix RTX 2070, Asus Rog Soar
Samsung M.2 970 Pro 512 GByte, M.2 970 EVO 500 GByte, Samsung 860 EVO
Seagate Ironwolf Pro 14 TByte and 10 TByte, 2 x WD RED 4 TByte
Be Quiet Dark Base Pro 900, BeQuiet Dark Power Pro 10, 850 Watts
01-23-2021 02:36 PM
@Mike_The_German , welcome to the Community.
I believe that you should forgive your sister-in-law for such a terrible mistake! 😉 I bet she will ask her brother-in-law, You, before buying another computer.
I checked the SSD and it is recommended by Crucial: https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-460-p010ng
So, this is not a problem. The next thing is the cloning. How did you connect the SSD to the computer to clone the HDD? I like to use an adapter for this purpose: https://www.startech.com/en-us/hdd/usb3s2sat3cb
You connect the SSD to the computer using the USB port. Run the cloning software on the HDDE and choose the SSD connected to the USB port as the Target.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-23-2021 10:30 PM
Dear Old_Geekster
For testing and cloning the HDD to SSD I use something like you...
And the data is still on the SSD. I've checked this with normal starting with HDD and via USB connected SSD. For cloning I use the acronis from crucial
The problem is, that the computer didn't come out from the first Bios routine after powering up. And with the now internal connected (on the former HDD-SATA connector) SDD I cannot go into the Bios to check more. The HP Sign comes up during Power up... and nothing more... You can wait 5 Minutes, or 10 Minutes... nothing happenend.
With the USB to SATA Adapter I think, that the SSD is fine and the the problem is with the "nice" computer from my sister in law 🙂
Should I resend the SSD back to amazon an buy another one from Samsung?
Greeting from Germany
Mike
Intel I 7 9700k, 32 GByte RAM DDR 4 3000Mhz Corsair Vengeance Pro
Asus ROG Strix Z390-F, Asus Rog Strix RTX 2070, Asus Rog Soar
Samsung M.2 970 Pro 512 GByte, M.2 970 EVO 500 GByte, Samsung 860 EVO
Seagate Ironwolf Pro 14 TByte and 10 TByte, 2 x WD RED 4 TByte
Be Quiet Dark Base Pro 900, BeQuiet Dark Power Pro 10, 850 Watts
01-24-2021 11:05 AM
Thank you for the additional information, @Mike_The_German!
The first thing that I would try is, boot from the SSD to see if it works that way. You would begin tapping F11 when the computer starts to boot. This will take you to the Boot Menu. Select the SSD to see if it will boot. I do this all of the time with my EVO 840 connected using the adapter that I recommended. If it doesn't boot, I suggest contacting Crucial's Tech Support for help. If they can't help get the SSD to boot, I would definitely return it to them. When they recommend a product it is guaranteed to work.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-24-2021 04:13 PM - edited 01-24-2021 04:14 PM
Dear Old_geekster
Maybe you didn't read my text here correct? Or maybe my english isn't so good?
I cannot boot with the SSD as a internal boot-drive instead of the HDD!
The Bios hangs... Only the HP sign at the beginning appears and the computer freezes! Nothing happend anymore. Power off and on.. same result. Disconnecting the ready cloned internal SSD and connecting the HDD the Bios check routines passed and Windows will load! Everything works fine with the HDD. I can go to the Bios also!
So with the SSD I have no chance to tap the F11-key, cause the Bios freezes during the Bios check before it passed!
And it was'nt planned to use the SSD as an external drive. The SSD should replace the HDD. Disconnecting the DVD-Drive
and connecting HDD and SSD at the same time (the Motherboard has only two SATA-Ports) freezes also the Bios!
I've never saw this phenomenon before and I installed more than 10 SSD's here in the different computers in my family.
Most of the computers are working with Samsung SSD's, two with SANDisk, one with M.2 WD black and one with a Kingston SSD. This was my first Crucial SSD.
So I think I'll send it back to Amazon and give it another try with a Samsung 870 EVO. Cause I have only 14 Days to send
it back.
Greets
Mike
Intel I 7 9700k, 32 GByte RAM DDR 4 3000Mhz Corsair Vengeance Pro
Asus ROG Strix Z390-F, Asus Rog Strix RTX 2070, Asus Rog Soar
Samsung M.2 970 Pro 512 GByte, M.2 970 EVO 500 GByte, Samsung 860 EVO
Seagate Ironwolf Pro 14 TByte and 10 TByte, 2 x WD RED 4 TByte
Be Quiet Dark Base Pro 900, BeQuiet Dark Power Pro 10, 850 Watts
01-24-2021 05:00 PM
@Mike_The_German, sometimes my old eyes don't see what I am reading! 😉 Your plan to send it back is a good one.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-24-2021 05:11 PM
Interesting that he never mentions the cloning software used, or how he determined the process.
HP Envy 8 5010 Tablet
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01-24-2021 10:37 PM - edited 01-24-2021 10:39 PM
smile
@wb2001
You are wrong. I did this in my second post 3rd line.... I used the Acronis Software from the crucial site! And doing this with the USB to SATA Adapter... As I wrote.. Only in this way I got access to the SSD... with starting up with normal HDD boot.
But anyway.. I'll send it back to Amazon....
Intel I 7 9700k, 32 GByte RAM DDR 4 3000Mhz Corsair Vengeance Pro
Asus ROG Strix Z390-F, Asus Rog Strix RTX 2070, Asus Rog Soar
Samsung M.2 970 Pro 512 GByte, M.2 970 EVO 500 GByte, Samsung 860 EVO
Seagate Ironwolf Pro 14 TByte and 10 TByte, 2 x WD RED 4 TByte
Be Quiet Dark Base Pro 900, BeQuiet Dark Power Pro 10, 850 Watts