• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-16-2023 12:09 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J84AV)

My charger for my laptop is no longer working properly, and I'm needing to get a new one but I can't tell what type I need to get.  I have an HP ENVY x360 2-in-1 Laptop 15-ey0xxx.  What charger do I need to purchase for this type of laptop?  I have no clue if this is the right board to send this to, but there isn't a laptop option so this seems to be the best bet.

Category:
1 REPLY 1

‎10-16-2023 12:25 AM

HP Recommended

According to the support page, you need at least a 65 watt USB-C (USB type-C) charger for this.

 

However you may still be able to passively charge it while it is shut off if you use a lower wattage charger.

 

The support page for your laptop is right here.

https://support.hp.com/us-en/document/ish_6398164-6398229-16

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.