-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Chipset Update/Install Problem

Create an account on the HP Community to personalize your profile and ask a question
09-30-2022 02:30 PM
I am having trouble installing/updating the motherboard chipset (AMD B450) for my HP motherboard (87C3). I get the following summary when I attempt to install the relevant suite from AMD:
Name : AMD Ryzen Power Plan
Version : 8.0.0.13
Install : Fail
Name : AMD PCI Device Driver
Version : 1.0.0.89
Install : Fail
Name : AMD GPIO Driver
Version : 2.2.0.130
Install : Success
Name : AMD GPIO Driver (for Promontory)
Version : 3.0.0.0
Install : Fail
Name : AMD PSP Driver
Version : 5.19.0.0
Install : Fail
Name : AMD SMBus Driver
Version : 5.12.0.38
Install : Success
I have attempted contacting AMD but they continue to redirect me to HP for information. Any suggestions would be appreciated.
10-01-2022 02:56 AM
hi
you don't say what you are trying to install, where does it come from?
if I look at your product page, windows 11 drivers section, windows 11 21h2, nothing available
latest version seems (not all checked) under windows 10 20h2
AMD Chipset Driver | 5.12.0.38 Rev.B | 7.9 MB | Mar 3, 2021 | Download |
If you try at AMD, normal that it redirects you to hp
sometimes everything can not be installed, you have to be content with what is available from hp, and that does not prevent the operation of the computer
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------