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HP Recommended
OMEN 25L Desktop - GT12-0157c
Microsoft Windows 11

I am having trouble installing/updating the motherboard chipset (AMD B450) for my HP motherboard (87C3). I get the following summary when I attempt to install the relevant suite from AMD:

Name             : AMD Ryzen Power Plan
Version          : 8.0.0.13
Install          : Fail

Name             : AMD PCI Device Driver
Version          : 1.0.0.89
Install          : Fail

Name             : AMD GPIO Driver
Version          : 2.2.0.130
Install          : Success

Name             : AMD GPIO Driver (for Promontory)
Version          : 3.0.0.0
Install          : Fail

Name             : AMD PSP Driver
Version          : 5.19.0.0
Install          : Fail

Name             : AMD SMBus Driver
Version          : 5.12.0.38
Install          : Success

 

I have attempted contacting AMD but they continue to redirect me to HP for information. Any suggestions would be appreciated.

1 REPLY 1
HP Recommended

hi

you don't say what you are trying to install, where does it come from?
if I look at your product page, windows 11 drivers section, windows 11 21h2, nothing available
latest version seems (not all checked) under windows 10 20h2

https://support.hp.com/us-en/drivers/selfservice/omen-desktop-pc-25l-gt12-0000a/33802656/model/34891...

AMD Chipset Driver

5.12.0.38 Rev.B7.9 MBMar 3, 2021Download

If you try at AMD, normal that it redirects you to hp

sometimes everything can not be installed, you have to be content with what is available from hp, and that does not prevent the operation of the computer

 

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Windows 11 22h2 inside , user

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