• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-16-2020 11:56 PM

HP Recommended
Product: Pavilion 23-q114
Operating System: Microsoft Windows 10 (64-bit)

How to ensure compatibility of an SSD with HP Pavilion 23-q114 all in one computer with a failed 1 TB HDD that has a SATA interface and a 3.5 form factor? Do I need to buy a bracket given that the existing hard drive bay is 3.5"

1 REPLY 1

‎08-19-2020 02:18 PM - edited ‎08-19-2020 02:22 PM

HP Recommended

@ibarde,

This is the suggested adapter tray.

Install the unformatted 2.5" HD into the computer. Download the "download tool now" onto a 16GB thumb drive. Proceed to the steps for "install Win 10 on a different PC".  You must boot from the USB device.  Skip the product code entry, it will auto-activate with the internet connection.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.