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‎07-15-2018 02:17 PM

HP Recommended
Product: HP Compaq DC5800 small form factor
Operating System: Microsoft Windows 7 (32-bit)
When I completely turn off the computer and unplug the cord then I plug it again it tells me that date and time and system configuration reset this happens every time I do this!
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2018 04:37 PM - edited ‎07-15-2018 04:38 PM

HP Recommended

@Shayan2, welcome to the forum.

 

It sounds like you have a failing CMOS battery.  Here is the Illustrated Parts and Service Map for the computer.  On Page 2 is a diagram of the motherboard.  The CMOS Battery is Item XBT1 (Real-time clock battery).  I believe that it is a CR2032.  You can make certain when you open the case.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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1 REPLY 1

‎07-15-2018 04:37 PM - edited ‎07-15-2018 04:38 PM

HP Recommended

@Shayan2, welcome to the forum.

 

It sounds like you have a failing CMOS battery.  Here is the Illustrated Parts and Service Map for the computer.  On Page 2 is a diagram of the motherboard.  The CMOS Battery is Item XBT1 (Real-time clock battery).  I believe that it is a CR2032.  You can make certain when you open the case.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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