Create an account on the HP Community to personalize your profile and ask a question
11-26-2017 03:42 PM
I'm upgrading the memory in this machine to 8GB (2 x 4 GB DIMMs), but every time I put the new memory in, I get 5 beeps. I put the old memory in, and it starts no problem. The new memory is Kingston KVR13N9S8K2/8 - verified as unbuffered, non-ECC RAM.
Here is what I have done so far.
- Installed DIMMs in all possible combinations (single and in combination, different slots, etc.) starting with slots 1&3
- Verified multiple times that the memory is seated properly
- Tested the memory in another machine and it works fine
- Checked the memory specs against hardware specs and upgrade guidelines. The memory I purchased meets every requirement
- Upgraded the BIOS to the latest version and retried all of the above again.
I can't get the system to do anything other than beep at me with the new memory installed.
Please help. This is not my first time upgrading a PC, and I've never had a problem like this before. Any ideas?
Solved! Go to Solution.
11-26-2017 04:05 PM
That PC is very hard to find memory that works--regardless if what you bought meets the specs.
This is what I used that worked...
This issue is prevalent on the 6000 Pro, 8000 Elite (an upscale 6000 pro), and the 8100 Elite model series.
11-26-2017 04:27 PM
Hi there jzinko Welcome to your forum!: even if you solve the the riddle of the 5 beeps you're ultimately wasting your money going to 8GB because 32bit windows is limited to between 3-4GB due to its DOS foundation of devoting chunks of its memory to run various devices attached to your PC.
you would do better to acquire a 64 bit computer then the memory.
hope this enlighens as well as behoove you
if there's anything else on your mind please beseech us anew
we're here for you 24/7/365.25
11-28-2017 08:27 AM
Well this is disappointing. I work for a small not-for-profit, so there's no budget money to upgrade the whole system.
I was just hoping to speed my machine up so that running a couple of applications wouldn't max out the memory.
I am surprised that HP would make a machine that is so difficult to upgrade - especially the part that most people upgrade.
Thanks for your answers everyone.