Compaq pro 6300 USB 3.0 working at 2.0 speed - Solved

[Rfcoop]

I just bought an HP Compaq pro 6300 (SFF 8 Gb ram, 120 SSD primary drive)  and everything is working great except the usb blue 3.0 ports are only working at 2.0 speed - 24Mbs, the same as the 2.0 ports. Installed drivers are intel 3.0 extensible host controller and intel 3.0 root hub. I have uninstalled and reinstalled these drivers. OS is Windows 7 (64) up to date. Your site says the TI driver is the correct 3.0 driver but windows disagrees and won't use it. I have a TI 3.0 express board which works , 54Mps but I would like to use the ports supplied on this machine. I am using a 2TB WD My Book as a backup and it has always worked at 3.0 speeds on my previous computer and on the TI card.

Thanks for any help

Rick

SOLVED:

Wong driver. When I set this computer up I installed an update from "Snappy driver tool" . It was a newer extensible host controller driver. I found one here, older, and rolled it back and now the 3.0 port is working just fine.

[Danster2]

Hi, and thanks for your post.

I've got the same symptom's you had with load port speed; can you post a link to the older driver you used to fix your problem?

[Grzwacz]

Hi Rfcoop,

Good troubleshooting. 

I use Snappy for chipset and driver updates.

Good tool.

Kudos! I want to give you a kudos in the forum. It is not possible. Your post has no kudos option.

Regards

[esigoodi]

hello dear friend

the old driver version that works well is 214 (1.0.3.214)

don't download usb3 drivers in "driver-chipset" category in the hp support center.

go to the category "managibility driver pack" and download the pack "HP Compaq Pro 6300 PC Windows 7 x64 Driver Pack" and extract that into a folder.

this pack contains all drivers of your hp computer with the right versions in info files that means you must install them manually . before installing the drivers , uninstall current version and restart your computer. then install usb3 controller with the version 214 (you must just select the folder of the drivers, windows will find the right one) and resrat again . it will work OK

https://ftp.hp.com/pub/softpaq/sp61001-61500/sp61387.exe

GOOD LUCK