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HP Recommended
HP laptop 14-dq1004la
Microsoft Windows 10 (64-bit)

Modelo de Placa: HP 86C8 Versión 56.33

Modelo de Equipo: HP Laptop 14-dq1004la

 

The battery of the equipment inflated and I had to discard it, but I did not see the battery model, well I took a photo, but it is not with much information, and I want to buy one, but I want to be sure which model to buy since I do not want to buy one that is not suitable for my equipment. I have seen similar models, but I see that they do not include the model of my battery or the information of the voltages and amperages differs with the model of the attached image, it is bad that it is different I understand. I hope you can help me.

 

bateria HP.jpeg

 

3 REPLIES 3
HP Recommended

Hi @Gerson_Serrano 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

I work on behalf of HP.
HP Recommended

hi, @Gerson_Serrano 

 

Below is the link to the parts list for your notebook:

 

HP PartSurfer

 

You can use either battery listed in the parts list:

 

L11119-855
Assembly-battery 3C 41W 3.6A LI HT030

 

L11119-856
Assembly-battery 3C 41W 3.6A LI HT030

 

You can contact HP's list of authorized suppliers at the link below and see if they have a battery for your notebook:

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

Or you can do a search by either battery part number on Amazon or eBay and find a compatible aftermarket battery that references either one of those HP part numbers.

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP 14 Laptop PC

 

Chapter 3, page 16 only lists L11119-855

 

 

HP Recommended

I already translated it, I thought I had translated it XD

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