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10-29-2024 02:00 PM - edited 10-29-2024 08:55 PM
Modelo de Placa: HP 86C8 Versión 56.33
Modelo de Equipo: HP Laptop 14-dq1004la
The battery of the equipment inflated and I had to discard it, but I did not see the battery model, well I took a photo, but it is not with much information, and I want to buy one, but I want to be sure which model to buy since I do not want to buy one that is not suitable for my equipment. I have seen similar models, but I see that they do not include the model of my battery or the information of the voltages and amperages differs with the model of the attached image, it is bad that it is different I understand. I hope you can help me.
10-29-2024 03:31 PM
Hi @Gerson_Serrano
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards
10-29-2024 04:36 PM - edited 10-29-2024 04:37 PM
hi, @Gerson_Serrano
Below is the link to the parts list for your notebook:
You can use either battery listed in the parts list:
L11119-855 | Assembly-battery 3C 41W 3.6A LI HT030 |
L11119-856 | Assembly-battery 3C 41W 3.6A LI HT030 |
You can contact HP's list of authorized suppliers at the link below and see if they have a battery for your notebook:
Or you can do a search by either battery part number on Amazon or eBay and find a compatible aftermarket battery that references either one of those HP part numbers.
Below is the link to the service manual:
Maintenance and Service Guide HP 14 Laptop PC
Chapter 3, page 16 only lists L11119-855