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‎10-02-2025 07:39 PM - edited ‎10-02-2025 07:42 PM

HP Recommended
Product: HP Pavilion 24-xa All-in-One Desktop PC (5KF24AV)

Hi all! I bought the HP 700 Rechargeable Multi Pen but it won't work. The HP Pen Control app is not compatible with my PC (HP Pavilion 24-xa All-in-One Desktop PC (5KF24AV)). Which pen/stylus could I use instead? Thanks! 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-03-2025 08:48 AM

HP Recommended

Hi @PauleCM 

 

It may have a touchscreen, but only models from the X360 or Omnibook line can use active pens. Other models must use your finger or a passive pen.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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3 REPLIES 3

‎10-03-2025 08:48 AM

HP Recommended

Hi @PauleCM 

 

It may have a touchscreen, but only models from the X360 or Omnibook line can use active pens. Other models must use your finger or a passive pen.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
2 people found this reply helpful
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‎10-03-2025 04:59 PM

HP Recommended

I think you're right. Thanks for your help. 🙂

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‎10-06-2025 09:09 AM

HP Recommended

You're welcome, happy to help.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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