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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Computer Not Recognising Additional RAM

Create an account on the HP Community to personalize your profile and ask a question
06-13-2019 10:54 AM
Hi - I have an h8-1170uk desktop, with 8GB of Ram (2x4GB)
I have just installed 2 more 4GB's of the same type (Checked the specs carefully), but the Ram is not being recognised by my system.
What can I do?
Thanks!
06-13-2019 10:59 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
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• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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3. Error message (if any)
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Thank you
I work on behalf of HP
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