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‎01-03-2020 02:56 PM

HP Recommended
Product: Pavilion p6000
Operating System: Microsoft Windows 7 (64-bit)

my computer turns on when I hit the power button but the LED does not light up the fans turn on and it won't go to boot up screen or Windows. HP pavilion p6000 series.

1 person had the same question
1 REPLY 1

‎01-06-2020 12:48 PM

HP Recommended

@Englebertcomput,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c01884928

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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