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- Computer serial number not found

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09-12-2024
08:26 AM
- last edited on
09-12-2024
12:16 PM
by
RodrigoB
I have just checked on the Warranty Check site and my serial number was not found
It is for a mini desktop PC
s/n [personal info removed]
Can anyone shed any light on why it isnt being found please?
Neil
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Accepted Solutions
09-12-2024 09:42 AM
Hi, Neil:
The serial number you posted indicates that you have a HP 260 G1 DM PC.
I don't know why it doesn't show up on the warranty checker website (I checked too), but since your PC is 8 years old based on the date of manufacture in the serial number (2016, 11th week of the year), it wouldn't be under warranty anymore.
09-12-2024 09:42 AM
Hi, Neil:
The serial number you posted indicates that you have a HP 260 G1 DM PC.
I don't know why it doesn't show up on the warranty checker website (I checked too), but since your PC is 8 years old based on the date of manufacture in the serial number (2016, 11th week of the year), it wouldn't be under warranty anymore.