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‎09-12-2024 08:26 AM - last edited on ‎09-12-2024 12:16 PM by Retired

HP Recommended

I have just checked on the Warranty Check site and my serial number was not found 

It is for a mini desktop PC

s/n [personal info removed]

Can anyone shed any light on why it isnt being found please?

 

Neil

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2024 09:42 AM

HP Recommended

Hi, Neil:

 

The serial number you posted indicates that you have a HP 260 G1 DM PC.

 

HP PartSurfer

 

I don't know why it doesn't show up on the warranty checker website (I checked too), but since your PC is 8 years old based on the date of manufacture in the serial number (2016, 11th week of the year), it wouldn't be under warranty anymore.

View solution in original post

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1 REPLY 1

‎09-12-2024 09:42 AM

HP Recommended

Hi, Neil:

 

The serial number you posted indicates that you have a HP 260 G1 DM PC.

 

HP PartSurfer

 

I don't know why it doesn't show up on the warranty checker website (I checked too), but since your PC is 8 years old based on the date of manufacture in the serial number (2016, 11th week of the year), it wouldn't be under warranty anymore.

1 person found this reply helpful
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