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Pavilion a6442p
Linux

Hi!

I just installed Ubuntu 19.04 three days ago and yesterday upgraded the CPU from stock to a Core 2 Quad Q9650. Curently I'm running BIOS version 5.22. I didn't think I would need to change anything since Ubuntu is usually fairly forgiving with hardware changes, but since upgrading the CPU the computer won't fully shutdown: the video signal goes off and I can hear the HDD spin down, but the power stays on and the fans continue running. Is there a still a place to get drivers for this machine? Should I be troubleshooting the OS instead of the computer itself for something like this? 

 

Thanks in advance for help given!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@7YL3R , welcome back to the forum.

 

I suggest that you troubleshoot Ubuntu.  I believe it is most likely where the problem is being caused.  Your best option is, go to https://ubuntuforums.org/ .  They are the experts on Ubuntu.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

1 REPLY 1
HP Recommended

@7YL3R , welcome back to the forum.

 

I suggest that you troubleshoot Ubuntu.  I believe it is most likely where the problem is being caused.  Your best option is, go to https://ubuntuforums.org/ .  They are the experts on Ubuntu.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.