Constant Whirring/Humming Coming from HP All-in-One 24-df1046 Bundle PC (318L8AA)

[beanspeckbeck]

Thanks for the info! I have had it since Sept and it was like this right out of the box which is why I think it is a defective hardware issue since nothing comes up as an error when software is run for troubleshooting. Also, looking at videos, I can pin point where I hear the noise in the computer coming from and it is exactly where the fan is positioned. 

I made an audio clip of the noise and uploaded it to clipchamp which I also shared with HP. Here is the link:

https://clipchamp.com/watch/6Zhu4Djb4No 

You'll need to put the volume up because I have an old phone that doesn't take very good audio clips. This is noise that is very noticeable and when the room is quiet can even be heard across the room.

[Everton1992]

Did you ever figure out a fix for this? I'm having the same problem

[beanspeckbeck]

No, I haven't unfortunately. I'm ready to throw the computer out the window. It's like a form of torture to hear this noise all day. I can't believe I am having this issue right out of the box. HP support was awful and very unpersonalized. 

[MGWTAX]

We have exactly the same problem, brand new and out of the box. PC Works fine apart from this. Must be a hardware issue in which case it needs returning. Has anyone got a solution?

[beanspeckbeck]

Still no solution on my end and I can't return. HP was no help at all with troubleshooting. Very disappointed. I know it's the fan and I may just replace it myself to see if it solves the issue. A shame they don't stand by their warranty.

[A_Gayathri]

Hi @beanspeckbeck,

Welcome to the HP Support Community

I understand you are facing an issue with your Constant Whirring/Humming Coming from HP All-in-One 24-df1046 Bundle PC . Not to worry I will help you to get a resolution to resolve the issue. 

I am sorry to hear that This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[beanspeckbeck]

There is no message at the link or the inbox envelope. I was also told from an HP rep the part number for the fan which turned out to be the wrong one for my pc.

[MGWTAX]

There is no link, it's just redirects you back to this thread. Come on HP sort this out. If it's a hardware issue, which I suspect it is, then the PC's need recalling and sorting.

[beanspeckbeck]

Yes I completely agree! Very disappointed in HP.