Copper prongs on HD that connect to cable to board broken, can this be fixed?

[Rmarinaro]

I hit cable while fixing fan.   Copper prongs broke off hard drive that attach cable to board.   Are these replacable?   

[Raj1788]

@Rmarinaro

Thank you for joining HP Forums.

This is a hardware issue, I would personally suggest you contact our HP phone support for one on one interaction. 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

[Rmarinaro]

Thank you for responding.   As it seems my warranty has recently expired (go figure) they say i have to pay for phone help.   Unacceptable to me.  This is literally the worst pc i have ever owned, only purchased because my last one was in need of major upgrades even tbough it worked great.    Always  had HP.   It seems i either bring it in to HP qualified svc place, or throw it off my roof and buy a different brand

[Raj1788]

@Rmarinaro

As we have limited support boundaries in the support community as of now. In order to resolve the issue we have to elevate the case to next level, I will share you few details through a private message.

Can you please check your inbox on the forums page for the private message.

Have a great day!

[Raj1788]

@Rmarinaro

As we have limited support boundaries in the support community as of now. In order to resolve the issue we have to elevate the case to next level, I will share you few details through a private message.

Can you please check your inbox on the forums page for the private message.

Have a great day!