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‎12-16-2020 02:15 PM

HP Recommended
Product: Envy 795-0040xt
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have an HP Envy 795-0040xt desktop which came with a model: DU-8AESH-HC3 DVD/CD Rewritable Drive. Its been damaged and while its out I'd like to upgrade to a drive which is capable of also reading BluRay DVD. Can you advise what part number I can source which would be applicable for my desktop? Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-21-2020 01:21 PM

HP Recommended

@Jlorlo

 

I reviewed your post and I understand that the DVD drive on the computer is gone bad and you are looking to upgrade it to a Blu-ray player.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Most of the Blu-ray drives should fit in without any issues on the computer. You can purchase all the replacement parts available for your computer from HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-21-2020 01:21 PM

HP Recommended

@Jlorlo

 

I reviewed your post and I understand that the DVD drive on the computer is gone bad and you are looking to upgrade it to a Blu-ray player.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Most of the Blu-ray drives should fit in without any issues on the computer. You can purchase all the replacement parts available for your computer from HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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