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‎05-03-2019 02:09 AM

HP Recommended
Product: hp pro 3500
Operating System: Microsoft Windows 10 (64-bit)

I have HP PRO 3500 MICROTOWER PC a black screen with 6x beep code. It means problem with VGA. The CPU has Intel HD Graphics 2000 and MB has Intel Graphics Media Accelerator HD Integrated graphics (DX10.1). 

What does means? Which is corupted motherboard or CPU, or both?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2019 07:37 AM

HP Recommended

Hi:

 

Probably just the motherboard's onboard graphics adapter has failed.

 

Do you have a PCIe x16 graphics card you can install and see if that fixes the problem?

 

The motherboard has a slot for one.

 

That would be easier than replacing the motherboard or buying a new PC.

View solution in original post

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1 REPLY 1

‎05-03-2019 07:37 AM

HP Recommended

Hi:

 

Probably just the motherboard's onboard graphics adapter has failed.

 

Do you have a PCIe x16 graphics card you can install and see if that fixes the problem?

 

The motherboard has a slot for one.

 

That would be easier than replacing the motherboard or buying a new PC.

Was this reply helpful? Yes No
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