Product: HP Compaq Elite 8300 Convertible Minitower
Operating System: Microsoft Windows 10 (64-bit)
Current BIOS is not compatible with Windows 10
History - Acquired reconditioned PC on eBay with a one year warranty and at a significantly reduced price. The plan remains to obtain several more units so that we can outfit a small working office area dedicated to special needs adults. Shame on me.
The system arrived with Windows 8 and one day auto upgraded to Windows 10. Since updating to Windows 10, the PC works great with the one exception of issues with restarting. I have contacted the company that is still selling these units on eBay. Initially they responded quickly stating that I needed to update the bios to K01 V2.85. I responded asking what is the BIOS update and where can it be found. Unfortunately for two months they have now ignored all further communications from me.
Assemptions? The current BIOS K01 V02.05 does not support Windows 10. I may need to update to BIOS K01 V2.85 (and no further). A BIOS update to a legacy system has the potential to turn the unit into a boat anchor if done incorrectly. I don't have a clue where to obtain the BIOS update or how to update the BIOS on this system.
Do your experts have any polite thoughts or suggestions?
BIOS Version K01 V02.05 Manufacturer Hewlett-Packard Name Default System BIOS [personal information removed] Version HPQOEM - 1072009
Device specifications -
Processor Intel($) Core(TM) i5-3470 CPU @ 3.20GHz 3.20 GHz Installed RAM 32.0 GB (31.9 GB usuable) Device ID 6B2E5D46-4BB3-44E8-B481-212AC7691B7F Product ID 00330-50000-00000-AAOEM System type 64 bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display.
Windows specifications -
Edition Windows 10 Pro Version 20H2 Installed 7/1/2020 OS build 19042.804 Experience Windows Feature Experience Pack 120.2212.551.0
When starting/restarting, for several minutes there is no noticeable activity. Then there is a loud spinning sound similar to a fan motor and is reaching its maxiumum RPM. Sound slowly goes away. A blue screen appears on monitor with option to either select 'Windows' or 'Recovery'. Once 'Windows' is selected, and the unit starts back up at Windows menu and runs flawlessly (until next time).
- Customers MUST flash this BIOS first, before flashing to the v03.xx versions. - Added enhancement to allow for flashing forward to v03.xx. - This is the same version as v02.98.
OK, so here is what you do...
Get a USB flash drive. Format it with the FAT 32 file system.
Run the above BIOS update. An info page will open.
Read the instructions under this section...
Startup Menu / F10 Setup BIOS Flashing
The HP Business Desktop systems provide a BIOS upgrade option through both the Startup Menu and the F10 Setup utility using the "Flash System ROM" feature. Reboot the PC and press the Escape key to display the Startup Menu. Use the arrow keys to select Utilities, and then select the Flash System ROM option. Alternatively, reboot the PC and press F10 to access the BIOS Setup utility. In the File menu, select Flash System ROM. Either method requires that removable media be present (USB storage or data CD) that contains the BIOS binary image file in the root directory. The binary image file can be found in the DOS Flash folder and is namedxxx_MMmm.binwhere "xxx" is the BIOS family, "MM" is the major version number, and "mm" is the minor version number. To create a CD for updating the BIOS, use a blank CD-R or CD-RW disk on a system with a CD-RW or DVD+RW drive, and write the binary to the disk using any CD-burning software (Windows 7 and Vista support burning data CDs without additional software). If a BIOS Setup password has been set, the password will be required before being able to access the "Flash System ROM" menu. The user is notified when the process is completed. The new BIOS code will not take effect until the PC is restarted.
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