Cyberlink Bundeled Program

[Jomcom]

What I need to do to recover the Cyberlink bundeled program that came installed in my Hp 27-k127 c.

It was lost after upgrading Windows 8.1 to Windows 10.

Thanks in advanced.

sincerely,

Jose M Contle-Morales

[Riddle_Decipher]

@Jomcom

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand the cyberlink bundled program is missing after the upgrade to win10,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did this program originally come with your device when it was purchased?

Which software is it, cyberlink power DVD or Cyberlink webcam? Could you be more precise?

Did you attempt to recover it from the HP recovery manager?

While you respond to that, here's what you need to know:

1. In Windows, search for and open HP Recovery Manager.

   If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

2. Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[Jomcom]

Mr Decipher,

Es it came!

Software missing are:

Cyberlink You Cam Version 5.02.3302

Cyberlink Power Director 10 Version 10.0.5.3215

Cyberlink Media Suite Unkwon Version

Thte HP recovery manager is missing also.

Thanks for your attention,

Jomcom

[Riddle_Decipher · Accepted solution]

@Jomcom

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

Try installing the version HP's Cyberlink YouCam on the following link:

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58600.exe

This package provides the Cyberlink PowerDVD application in supported models that are running a supported operating system: 

sp75514.exe, sp77576.exe or this link to download: sp71739.exe

And I'm afraid the suite is obsolete and cannot be recovered anymore.

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.