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HP Recommended
HP Compaq dc7700p SFF
Microsoft Windows 10 (64-bit)

My system:

HP Compaq dc7700p SFF

SKU ET090AV

Processor: Intel Pentium E6700 @3.2GHz

Processor Speed: 1600/1066 MHZ

Processor Stepping 0001067A 00000000

Memory Sizev4096 MB DDR2/800 MHz/Dual Channel

System BIOS: 786E1 c1.16

 

After upgrading processor from a E6600 to a E6700, i get a "1801-Microcode Update Error. Missing or Invalid Processor Microcode Update"

 

The E6700 processor is refered in the manual as a compatible processor.

 

I've also tried a bios upgrade from v1.16 to v3.07, with the same error.

 

Please refer to me an apropriate bios update to solve this problem.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You installed the wrong E6700 processor which is not supported, even with a microcode update.

 

The 2.66 GHz E6700 Conroe processor is the one that is supported, not the 3.2 GHz Wolfdale one.

 

https://ark.intel.com/content/www/us/en/ark/products/27251/intel-core-2-duo-processor-e6700-4m-cache...

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

You installed the wrong E6700 processor which is not supported, even with a microcode update.

 

The 2.66 GHz E6700 Conroe processor is the one that is supported, not the 3.2 GHz Wolfdale one.

 

https://ark.intel.com/content/www/us/en/ark/products/27251/intel-core-2-duo-processor-e6700-4m-cache...

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