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‎01-16-2024 09:07 PM

HP Recommended
Product: OMEN 30L Desktop - GT13-0024
Operating System: Microsoft Windows 11

I recently began having crashes when booting up my computer that sent me the windows error code memory management failure, and after running the HP diagnostic system and multiple memory tests received the same error code multiple times, seemingly affecting the DIMM slot and even after swapping the DIMMs still received the error for the same slot.

 

The error code was:

PU7PPV-AANC0G-QF8U2K-40AM03

 

I found no info online as to what this could be and I’m needing help. Thanks in advance.

Category:
1 REPLY 1

‎01-19-2024 08:42 AM

HP Recommended

Hi @Kyler-T,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

Looks like it is a hardware failure, The unit needs to be serviced.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

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