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1 REPLY 1
12-10-2023 02:37 PM
Hi:
You will most likely need to replace the memory module in that socket.
If you enter the required information at the link below, it will provide a general overview of the problem and the most likely way to fix it.
HP Customer Support - Service Center
If your PC came with more than one memory chip, you can remove the defective one and run the PC off the remaining memory chips until you can buy a replacement.
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