@Reynolds73 , welcome to the Community.
There is a small hole near the Open button on the outside of the drive. You can straighten a paper clip and insert one end into the hole and push. This should open the door on the drive:
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!