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‎01-31-2019 05:56 PM

HP Recommended
Product: HP 750-171
Operating System: Microsoft Windows 10 (64-bit)

My DVD-R is only showing as a CD-r when trying to burn onto DVD  DVD model SU-208GB

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2019 01:04 PM

HP Recommended

@jimmyrockin 

 

Please download and run the following tool to see what is your Optical drive (ODD) can do:

 

  https://www.vso-software.fr/products/inspector/inspector.php

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎02-01-2019 01:04 PM

HP Recommended

@jimmyrockin 

 

Please download and run the following tool to see what is your Optical drive (ODD) can do:

 

  https://www.vso-software.fr/products/inspector/inspector.php

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎02-04-2019 10:32 AM

HP Recommended

Thank you for the VSO inspector.  It confirms function and some programs will burn a DVD.   But I am still having a problem with NERO recognising the drive.

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