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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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hi
if there is no firmware update for the player, to fix this, then nothing to do
This has been around for a long time, some models will not be able to read, some dvds, cds..
I have already had the problem, because the player is more or less old compared to the cd used..
annoying when you have backups made with an old computer, and not readable with the new one
Sometimes installing different burning software will help, but hard to find the right one, and sometimes nothing!
https://support.hp.com/us-en/drivers/selfservice/hp-compaq-elite-8300-small-form-factor-pc/5232852
see here, if you find your model and correction made
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
14,273
4,268
1,393
HP Recommended
hi
if there is no firmware update for the player, to fix this, then nothing to do
This has been around for a long time, some models will not be able to read, some dvds, cds..
I have already had the problem, because the player is more or less old compared to the cd used..
annoying when you have backups made with an old computer, and not readable with the new one
Sometimes installing different burning software will help, but hard to find the right one, and sometimes nothing!
https://support.hp.com/us-en/drivers/selfservice/hp-compaq-elite-8300-small-form-factor-pc/5232852
see here, if you find your model and correction made
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
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