Solved: DVD player wont recognize discs - HP Support Community

norman6957 · ‎01-03-2023

Hello

My DVD player will not recognize Maxell DVD-R discs but will recognize HP DVD-R discs.

Prométhée · ‎01-03-2023

hi

if there is no firmware update for the player, to fix this, then nothing to do
This has been around for a long time, some models will not be able to read, some dvds, cds..
I have already had the problem, because the player is more or less old compared to the cd used..
annoying when you have backups made with an old computer, and not readable with the new one
Sometimes installing different burning software will help, but hard to find the right one, and sometimes nothing!

https://support.hp.com/us-en/drivers/selfservice/hp-compaq-elite-8300-small-form-factor-pc/5232852

see here, if you find your model and correction made

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Windows 11 22h2 inside , user

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Prométhée · ‎01-03-2023

hi

if there is no firmware update for the player, to fix this, then nothing to do
This has been around for a long time, some models will not be able to read, some dvds, cds..
I have already had the problem, because the player is more or less old compared to the cd used..
annoying when you have backups made with an old computer, and not readable with the new one
Sometimes installing different burning software will help, but hard to find the right one, and sometimes nothing!

https://support.hp.com/us-en/drivers/selfservice/hp-compaq-elite-8300-small-form-factor-pc/5232852

see here, if you find your model and correction made

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

DVD player wont recognize discs

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