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HP Recommended
HP Pavilion Gaming Desktop 690-056rcn
Microsoft Windows 10 (64-bit)

Model: HP Pavilion Gaming Desktop 690-056rcn

Part Number: 6DW58AA

I try to update the BIOS via HP Support Assistant last night., the desktop cannot boot to Windows 10 after the reboot.

The screen shows the BIOS update is failed and ask me to recover the BIOS via a USB flash disk.

I tried some update files downloaded from HP Support site. however all of them cannot be installed properly.

  • sp141881
  • sp140226
  • sp134481

The screen still shows  'Recovery failed, Cannot open the BIOS image'.

Can someone guide where to download a correct BIOS update file? or tell me how to write the image manually.

WechatIMG26.jpeg

2 REPLIES 2
HP Recommended

Watch the following video and then try restoring the BIOS as shown in the video.


 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"

HP Recommended

Thanks for your suggestions. This issue has resolved after I replaced a new MB.

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