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‎12-14-2022 09:51 PM - edited ‎12-15-2022 03:52 AM

HP Recommended
Product: HP Pavilion Gaming Desktop 690-056rcn
Operating System: Microsoft Windows 10 (64-bit)

Model: HP Pavilion Gaming Desktop 690-056rcn

Part Number: 6DW58AA

I try to update the BIOS via HP Support Assistant last night., the desktop cannot boot to Windows 10 after the reboot.

The screen shows the BIOS update is failed and ask me to recover the BIOS via a USB flash disk.

I tried some update files downloaded from HP Support site. however all of them cannot be installed properly.

  • sp141881
  • sp140226
  • sp134481

The screen still shows  'Recovery failed, Cannot open the BIOS image'.

Can someone guide where to download a correct BIOS update file? or tell me how to write the image manually.

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Category:
2 REPLIES 2

‎12-15-2022 08:37 AM

HP Recommended

Watch the following video and then try restoring the BIOS as shown in the video.


 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
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‎12-26-2022 05:54 AM

HP Recommended

Thanks for your suggestions. This issue has resolved after I replaced a new MB.

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