Desktop Envy HP Envy TE01-2250xt Wireless Issues

[JohnF8]

In another post (Network issues HP Envy) the issue was raised about replacing the malfunctioning Realtek wifi card with an Intel card (HP part # L35282-005).  After I install the new card do I need to update any software/drivers/etc?

I just bought a TE01-2250xt and the problem that has plagued others with the wifi signal dropping out is happening to me.

Thanks. John

[Paul_Tikkanen]

Hi, John:

Before you install the Intel card, go to the device manager and uninstall both the Realtek wifi and Realtek Bluetooth adapters and drivers.

Then shut down the PC, unplug it and install the Intel card.

W10 will automatically install the Intel wifi and bluetooth drivers and then you can update them to the latest versions available directly from the Intel site.

1st two files on the page.

Search - Intel.com

[JohnF8]

Great!! Since I've got Win11 I only need the first of the two files 

WiFi-22.90.0-Driver64-Win10-Win11.exe for 64-bit of Windows® 10 and Windows 11*
WiFi-22.90.0-Driver32-Win10.exe for 32-bit of Windows® 10

Is that correct? John

[Paul_Tikkanen]

That is correct.  You want the 64 bit driver.

W11 will also install the drivers automatically after you first install the card.

What I meant by the second driver was the Bluetooth driver.

[JohnF8]

Got it! I'll keep you posted - I'm not an IT guy. Thanks. John

[Paul_Tikkanen]

You're very welcome, John.

I am assuming you got the wifi card info from this discussion, and I will reiterate what I wrote to the other person...be very careful when removing and replacing the thin and delicate antenna wires.

Solved: Network issues HP Envy - HP Support Community - 8217721

[JohnF8]

I've been studying the link you posted on another thread -

Replace the Wireless Module | HP Notebook 15, HP 250 and 255 G7 Notebook PC | HP - YouTube

John

[Paul_Tikkanen]

Glad you found that video  

It should help considerably  

Your PC will have two antenna wires connected to the WiFi card, and it may not have the clear plastic cover.

[JohnF8 · Accepted solution]

Installed the intel card per your instructions - Win11 recognized it and it worked but I installed the new drivers you suggested anyway. It has worked flawlessly. Why won't HP sell the computer with a problem free wireless card? Thanks again. John

[Paul_Tikkanen]

Anytime, John.

Glad to have been of assistance.

That is great news.

Enjoy the upgraded wifi.

Paul