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- Desktop doesn't recognise Videocard. whitelisted?

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04-08-2020 09:51 AM
Hello there,
I recently got this PC second hand and wanted to make it into an retro gaming rig, so I got a suitable video card (a Nvidia GTX 970) and installed it. Now, I already upgraded the PSU to something that could handle the card, and I got a SFF 970, so I thought it should work, but it didn't. The fan does start spinning. If I put the video cable in the card itself, there is just no signal to the monitor.
I know that certain motherboards have a video card setting and you have to enable external video cards first, so I went into the BIOS/UEFI settings and found that that setting was greyed out. I tried quite some stuff: connecting the video-cable to different outputs on the card and on the PC, checking the power supply on the card, trying different cables from the PSU. But nothing worked so far. I did some research and found that the same card should work in the non-SFF versions of this PC (at least the ones that are bigger then this one).
I also found that some HP desktops have whitelists. Could it be that, or does this PC just not allow video-cards at all? I didn't find any list that told me what cards exactly were whitelisted, I really don't know.
Any help would be appreciated. Otherwise, I'd like to know if this is just not going to work. Then I know to give up.
Kind regard,
Dexterdy
04-08-2020 11:12 AM - edited 04-08-2020 11:22 AM
As these circa 2012 vintage units come off lease, the market gets flooded with re-sellers trying to unload units upon the unaware bargain hunters, usually less than $100 without WIN 10. Upgraded with RAM and WIN 10 are $175 +/ - USD.
The Intel Q77 chipset was issued early 2012, prior to the UEFI standard.
Please verify your BIOS mode via this link. Then report back.
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