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HP Recommended
HP compaq elite 8300 SFF (QV996AV)
Microsoft Windows 10 (64-bit)

Hello there,

 

I recently got this PC second hand and wanted to make it into an retro gaming rig, so I got a suitable video card (a Nvidia GTX 970) and installed it. Now, I already upgraded the PSU to something that could handle the card, and I got a SFF 970, so I thought it should work, but it didn't. The fan does start spinning. If I put the video cable in the card itself, there is just no signal to the monitor.

 

I know that certain motherboards have a video card setting and you have to enable external video cards first, so I went into the BIOS/UEFI settings and found that that setting was greyed out. I tried quite some stuff: connecting the video-cable to different outputs on the card and on the PC, checking the power supply on the card, trying different cables from the PSU. But nothing worked so far. I did some research and found that the same card should work in the non-SFF versions of this PC (at least the ones that are bigger then this one).

 

I also found that some HP desktops have whitelists. Could it be that, or does this PC just not allow video-cards at all? I didn't find any list that told me what cards exactly were whitelisted, I really don't know.

 

Any help would be appreciated. Otherwise, I'd like to know if this is just not going to work. Then I know to give up.

 

Kind regard,

 

Dexterdy

2 REPLIES 2
HP Recommended

@dexterdy,

As these circa 2012 vintage units come off lease, the market gets flooded with re-sellers trying to unload units upon the unaware bargain hunters, usually less than $100 without WIN 10.  Upgraded with RAM and WIN 10 are $175 +/ -  USD.

The Intel Q77 chipset was issued early 2012, prior to the UEFI standard.

Please verify your BIOS mode via this link.  Then report back.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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HP Recommended

Hi there,

 

Sorry for the late reply. I have checked and it is in UEFI mode.

 

Thanks for helping,

 

Dexterdy

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