-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Device ID: 853D449B-27D2-4424-91D1-93C45EBF802A Help Identif...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
07-24-2025 03:27 PM
Operating System: Microsoft Windows 10 (64-bit)
I have a desktop I am going to upgrade to a new one. Best Buy asks for current information which I don't know since the desk top is not working. I did get information off before it went down and have a Device number: 853D449B-27D2-4424-91D1-93C45EBF802A
1 REPLY 1
07-24-2025 04:55 PM
The information you posted is of no help with identifying your PC's model number.
If you can find the serial number on the case, enter it in the search window at the link below, and it should provide a product number and model number/model series of the PC:
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.