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HP Recommended
Microsoft Windows 11

Screenshot 2024-01-14 202326.png

Needs instalation i guess...?

7 REPLIES 7
HP Recommended

What is the full model number or product number of your PC?

HP Recommended

you mean this?

Kristine_Iz_0-1705255536471.png

 

HP Recommended

Not really, but at least I know what model processor your PC has.

 

This chipset driver should install some of the drivers you are missing.

 

Intel Chipset Drivers

 

https://ftp.hp.com/pub/softpaq/sp145001-145500/sp145477.exe

 

Use this guide for how to find the model #/product number of your PC:

 

https://www.youtube.com/watch?v=pp2EQg0XQHo&embeds_referring_euri=https%3A%2F%2Fwww.bing.com%2F&embe... 

HP Recommended

This helps? 

Kristine_Iz_0-1705256569106.png

 

HP Recommended

That's where the info should be found, but there is no HP product number which should have showed up next to the System SKU line.

HP Recommended

So, i can't be helped?

HP Recommended

It seems to me like you don't even have a HP PC, so I don't know why you would come to this forum for assistance.

 

You can get all of the drivers you need for your PC at the link below.

 

PRIME Z690-P - Support (asus.com)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.