Device manager does not recognize cdrom drive

[Catatude]

HP Pavillion 23 device manager does not list onboard cdrom drive.  I'm running windows 10

[KrazyToad]

@Catatude

I have gone through your Post and would like to help

Please check if the DVD drive is detected in BIOS

1. Turn off the computer.

2. Press the power button, and then repeatedly press Esc until the Startup Menu opens.

3. On the Startup Menu screen, press F10 to access the BIOS Setup Utility, and then use the arrow keys to navigate to the System Configuration screen.

4. Select Boot Options, then press Enter.

5. On the Boot Options screen, select Boot Order, and then press Enter.

6. In the Boot Order list, look for a CD/DVD drive entry. Depending on your notebook model and specific CD/DVD drive, the entry name indicates the exact type of disc drive you have (for example, it might read Internal CD/DVD-ROM Drive).

   

7. Press Esc, then press Enter to Exit BIOS.

If the Drive is deetcted in BIOS, delete the Lower and Upper Filters in the Registry

1. Unplug all non-essential external plug and play devices, especially cameras.

2. In Windows, search for and open regedit.

3. Select Computer in the main window.

   

4. Click File, click Export, type a filename that is easy for you to remember, then click Save.

   A copy of the registry has been saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file and double-click it to restore the registry.

5. Click the arrow next to each of the following items in the list:

   • HKEY_LOCAL_MACHINE

   • SYSTEM

   • CurrentControlSet

   • Control

   • Class

6. Select 4D36E965-E325-11CE-BFC1-08002BE10318. Make sure you have selected this exact key name.

7. If a LowerFilters value is listed on the right side of the Registry Editor window, select the LowerFilters value and press the Delete key. Confirm the deletion by clicking Yes.

   

8. If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the Delete key.

   Confirm the deletion by clicking Yes.

9. Delete LowerFiltersall other UpperFilters and values within the 4D36E965-E325-11CE-BFC1-08002BE10318 key if any exist.

10. Close the Registry Editor, and then restart the computer.

You can also follow this Link: https://support.hp.com/in-en/document/c03370738

Keep me posted how it goes 😊

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