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Locked

‎03-31-2024 11:26 PM

HP Recommended
Product: HP envy x360 13
Operating System: Microsoft Windows 11

I have been seeing problems with hinges of HP x360 13 with the plastic part that is glued to aluminum frame basically disintegrating causing the hinge to pop up and sometimes break the screen. I am wondering if this has improved over the newest models? thanks

Category:
1 REPLY 1

‎04-03-2024 08:45 AM

HP Recommended

Hi @Gibxoxo,

 

Welcome to the HP Support Community

 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

I am an HP Employee.
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