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‎03-15-2020 10:38 AM

HP Recommended
Product: HP touchsmart 310
Operating System: Microsoft Windows 7 (64-bit)

I'm upgrading to a MAC computer and want to run my upgraded Windows 10 from my old computer on to the new computer.  I can't get help finding the digital license from my windows 7 or the upgraded Windows 10 in order to activate on new computer.  Can someone able to assist?

1 REPLY 1

‎03-15-2020 04:31 PM

HP Recommended

@meamia 

 

No. Microsoft licensing for NORMAL computer is NOT transferable. License key for Windows 10 is resided in BIOS. You need to talk with Microsoft, nothing HP can do for you.

 

Hope this makes sense.

 

Regards.

BH
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