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HP Recommended
HP ENVY Desktop - TE01-1050

Hi,

Having lots of problems with the built-in bluetooth and my headphones. I'm trying to add a USB bluetooth adapter. Is there a way in the BIOS or on the mobo to disable bluetooth? I've tried via Device Manager and it's causing problems.

2 REPLIES 2
HP Recommended

hi

If you can't find anything in the bios, it's probably not.
as it is integrated with the wifi card, there is a good chance that an option just disables the m2 port so all at the same time
I don't understand your problem, if you just disable the device in the manager, and another one is installed
What exactly are you disabling?
see this it might help

Troubleshooting a Bluetooth connection in Windows 10

 

 

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Windows 11 22h2 inside , user

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HP Recommended

Thanks for the help. I think Windows is getting confused when I disable in Device Manager. If I uninstall and delete the driver, it still reappears when I reboot (it does show as disabled). I want to completely hide it from Windows so I can confirm whether the new adapter is fixing the problem or not. Right now, with one disabled, the issue is carrying over to the new adapter, Windows wants to keep the original driver it has in the system, even though I've deleted it and tried to install a new driver.

 

If disabling the m.2 port would fully disable the bluetooth, I could do that temporarily to test the new adapter at least.

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