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10-01-2023 04:00 PM
HP Envy Desktop - Model 750170se
Two small wires that come from a hole in the top of the case and are anchored to the underside of the power module compartment have become disconnected from ??? the motherboard or the Nadia card? I do not know where to reattach them. Bluetooth no longer functions on the PC - I suspect that this may be the cause….
Any guidance as to where they should be reattached - preferably with a photo would be much appreciated.
Solved! Go to Solution.
Accepted Solutions
10-01-2023 05:22 PM
Hi:
Yes, you disconnected the wireless antenna wires from the Wi-Fi card.
You will have to find the Wi-Fi card which is lying flat on the motherboard and reattach the wires.
HP and Compaq Desktop PCs - motherboard specifications, Thimphu | HP® Customer Support
The motherboard illustration above is labeled to show you where the Wi-Fi card slot is located.
This link shows what the Wi-Fi card looks like:
Genuine HP 803344-001 WLAN 11ac INT 3165 M 2 MOW 5059998156843 | eBay
It is very small compared to the illustration.
Maybe 3/4 of an inch long and 1/2 inch wide.
10-01-2023 05:22 PM
Hi:
Yes, you disconnected the wireless antenna wires from the Wi-Fi card.
You will have to find the Wi-Fi card which is lying flat on the motherboard and reattach the wires.
HP and Compaq Desktop PCs - motherboard specifications, Thimphu | HP® Customer Support
The motherboard illustration above is labeled to show you where the Wi-Fi card slot is located.
This link shows what the Wi-Fi card looks like:
Genuine HP 803344-001 WLAN 11ac INT 3165 M 2 MOW 5059998156843 | eBay
It is very small compared to the illustration.
Maybe 3/4 of an inch long and 1/2 inch wide.