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‎10-11-2025 06:27 AM

HP Recommended

Hi, I am trying to dismantle my PC to install more RAM

I have removed the seven screws as per the video,  but base plate doesn’t come off. Any suggestions?

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3 REPLIES 3

‎10-11-2025 06:29 AM - edited ‎10-11-2025 06:38 AM

HP Recommended

This is the video link 

https://www.youtube.com/watch?v=Feg9lWWoLBE

Replace the Hard Drive Assembly | HP ENVY Curved All-in-One PCs 34-b1xx and 34-b0xx | HP Support
Replace the Hard Drive Assembly | HP ENVY Curved All-in-One PCs 34-b1xx and 34-b0xx | HP Support
youtube.com/watch?v=Feg9lWWoLBE
Learn how to remove and replace the hard drive assembly for the HP ENVY Curved All-in-One PCs 34-b1xx and 34-b0xx. CAUTION: Improperly installing or replacing parts could damage your HP device or void your warranty. Before replacing any parts, check your warranty. For other helpful videos go to ...
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‎10-14-2025 09:47 AM

HP Recommended

Hi @missile123,

 

Welcome to HP Support Community!  

 

Thank you for reaching out regarding your PC. 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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‎10-15-2025 01:21 AM

HP Recommended

There are no authorised service centres in Scotland 😟

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