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HP Recommended
HP Envy 700
Microsoft Windows 10 (64-bit)

It was recommended that I check to see if my PC can support SDXC cards before I buy them. Where can I find out that information?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @YT2252,

Thank you for your reply, I'll be more than glad to help you.

 

I understand that you wanted to know if the SDXC card is supported as you think it is a type of SD card and also supported by Windows 10.

 

As per the website you gave us clearly has a note below that says "NOTE: Some Host devices may NOT support SDXC cards."

 

This is a common website and not particularly for this computer. HP has not tested SDXC cards on HP ENVY 700-047c Desktop PC. So we do not know if it works. You may try at your own discretion.

 

You have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

6 REPLIES 6
HP Recommended

@YT2252

 

This is a great location to get assistance! I read your post and see that you want to know is your computer supports SDXC cards. I would like to help you resolve this issue. 

 

However:

 

I would need your computer product number and serial number to provide accurate assistance on this.

(Note: Please provide these details in private message)

 

Reply with the above-mentioned information for further assistance.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hi @YT2252,

Thank you for your reply, I'll be more than glad to help you.

 

It looks like you were interacting with @sandytechy20, but he is out of the office today so I'll take over from here.

 

SDXC cards are not supported. 

 

The only supported cards are listed below:

  • Secure Digital (SD)

  • Mini Secure Digital (mini-SD)

  • Memory Stick (MS), including Memory Stick Pro, Memory Stick Duo, Memory Stick Pro Duo

  • Compact Flash I

  • Compact Flash II

  • IBM Microdrive (MD)

  • Smart Media (SM)

You may also check the HP ENVY 700-047c Desktop PC Product Specifications from the link: Product Specifications

 

You have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

The SDXC card is a type of SD card, so it may be supported. Perhaps it has more to do with my operating system (Windows 10).  My husband subsequently found this site which seems to indicate the SDXC card is ok with my computer. Let me know if you think otherwise: https://kb.sandisk.com/app/answers/detail/a_id/3389/kw/operating%20systems%20exFAT

 

 

 P.S. My computer DOES support SDHC cards, which are also a type of SD card.

HP Recommended

Hi @YT2252,

Thank you for your reply, I'll be more than glad to help you.

 

I understand that you wanted to know if the SDXC card is supported as you think it is a type of SD card and also supported by Windows 10.

 

As per the website you gave us clearly has a note below that says "NOTE: Some Host devices may NOT support SDXC cards."

 

This is a common website and not particularly for this computer. HP has not tested SDXC cards on HP ENVY 700-047c Desktop PC. So we do not know if it works. You may try at your own discretion.

 

You have a good day ahead.

Rainbow23 - HP Support.
HP Recommended

So...my husband went out and bought some SDXC cards and we just tried them. They seem to work fine.

 

I'm posting this in case others were wondering. I suppose they must try on their own computers to see if they work.

 

FYI...

HP Recommended

Hi @YT2252,

I am happy to know that the SDXC cards are working. I also thank you for letting us know this fact.

 

I also appreciate your time and patience.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

You have a good day ahead.

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.