• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Pavilion 500
Microsoft Windows 8 (64-bit)

Hello,

I've acquired this Pavilion 500-215ef Desktop in Europe; it's fed by a 220V Power Supply (Max Power is 300W).

I've just relocated to Japan, where the grid delivers 110V.

Where can I find a replacement Power Supply unit that will work here?

 

Thanks!

2 REPLIES 2
HP Recommended

@SebDD

 

I don't know your HP 500 (must be HP 500-something ) therefore I can't say anything. Please look at the back of your computer, next to power plug to see, a switch may be there.

 

Anyway, worse case you can buy a transformer (external) for your computer. You can find thousands of neat transformers in Japan, just ask any electrical store, few of them

 

    https://wow-j.com/en/Allguides/other/shopping/00046_en/

 

(I acutally bought a 230/240V to 110V last month @ BIC Camera because my wife bought a tiny rice cooker just for both of us. We bought a 5-cup rice cooker for international voltage in Akihabara during our 2016 trip, but too big for us).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for your reply @banhien

 

The troubling part is, the product specs sheet states that the Power Supply accepts input in the range of 100-240V, however, the label pasted on the Power Supply unit mentions only 200-240V (keep in mind that this PC was purchased in Europe, in 220V environment).

 

I did consider the external transformer option, indeed, but I'm thinking replacing the Power Supply unit might be a cheaper approach (thus I could also upgrade the unit, in terms of power output, so as to install a better Graphics Card).

 

External step-up-transformers are priced around JPY 10,000 (US$90) for that kind of power. I would have thought an internal power supply might come in cheaper.

 

I'll look into it anyway, as I do have to get a couple of external transformers for my Espresso machine and a few other appliances...!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.