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‎09-22-2024 10:48 PM

HP Recommended
Operating System: Microsoft Windows 11

Does my hp 15s-eq2317au 8 gb ram upgradable? When I bought my laptop the reseller says that it's 16 gb of ram but when I search the unit it  says it's only 8 gb of ram 

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‎09-23-2024 07:50 AM - edited ‎09-23-2024 07:54 AM

HP Recommended

Yes, you should be able to install up to 2 x 16 GB of DDR4-3200 MHz memory in your notebook:

 

HP - Compaq HP 15s-eq2XXX (Ryzen) | Memory RAM & SSD Upgrades | Crucial.com

 

Below is the link to the service manual for the original 15s-eq0xxx model series which as the memory removal and replacement procedure:

 

Maintenance and Service Guide HP 15 Laptop PC

 

HP also indicates the notebook was supposed to come with 2 x 8 GB of memory:

 

HP Laptop 15s-eq2017AU Product Specifications | HP® Support (bingj.com)

 

But the parts list only shows one 8 GB memory chip.

 

HP PartSurfer

 

Normally, the parts list would have listed two of them if the notebook was supposed to come with 2 x 8 GB of memory.

 

Hopefully, the specs are incorrect and not that your notebook has a defective memory socket.

 

 

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