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12-01-2023 06:54 AM - edited 12-01-2023 07:00 AM
I am in the process of applying some upgrades and am starting with the RAM but the specs page is not totally clear, to get it upgraded to full I want to get 2 x 16GB DDR4 chips.
Has anyone tried this? The page I am using is:
https://support.hp.com/gb-en/document/c05939208
Thanks all,
Karl
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Accepted Solutions
12-01-2023 07:55 AM
Hi, Karl:
According to the product specs, the memory upgrade info indicates it supports 2 x 16 GB of memory.
HP Desktop PCs - motherboard specifications, Sunflower | HP® Customer Support
But HP seems to have omitted the 16 GB memory chip support.
The Crucial memory report also indicates that 2 x 16 GB of memory is supported.
HP - Compaq Pavilion 590-p0057na | Memory RAM & SSD Upgrades | Crucial UK
You can also run this command to see how much memory your PC can actually support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
12-01-2023 07:55 AM
Hi, Karl:
According to the product specs, the memory upgrade info indicates it supports 2 x 16 GB of memory.
HP Desktop PCs - motherboard specifications, Sunflower | HP® Customer Support
But HP seems to have omitted the 16 GB memory chip support.
The Crucial memory report also indicates that 2 x 16 GB of memory is supported.
HP - Compaq Pavilion 590-p0057na | Memory RAM & SSD Upgrades | Crucial UK
You can also run this command to see how much memory your PC can actually support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.