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‎04-13-2020 09:52 AM

HP Recommended
Product: HP Pavilion Gaming Desktop 690-0010
Operating System: Microsoft Windows 10 (64-bit)

Hi, I was planning on transferring the GPU, RAM, CPU and all other compatible parts into a standard ATX case and mobo, but I'm not sure yet. Even though the HP sunflower support documentation states that it only supports Ryzen 2 series processors, was there some kind of BIOS update to get Ryzen 3 series to work on it? (since the socket still remains AM4)

1 person had the same question
2 REPLIES 2

‎04-13-2020 10:51 AM

HP Recommended

@potato112,

Not sure where your getting BAD info?

1) That unit supports Ryzen 3 thru 7 (see link)

2) Transferring to a new case?  Not simple. (see link)

3) HP 690 series utilizes a proprietary PSU (see link)

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‎04-13-2020 02:01 PM

HP Recommended

I meant the Ryzen 3xxx processors, not Ryzen 3 the type of processor

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