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‎05-19-2023 07:52 PM

HP Recommended

I have a new HP Ryzen computer.  The DVD drive has no button on it whatsoever, so I don't know how to open it.  

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3 people had the same question
3 REPLIES 3

‎05-20-2023 12:29 PM

HP Recommended

It really helps to identify your PC with a product number not the processor.

 

Some optical drives can be opened while the PC is powered up by gently pressing on the DVD drive door.


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‎05-22-2023 10:08 AM

HP Recommended

After doing some digging, I found out my Pavilion doesn't have a CDD/DVD drive, so I had to buy one.  

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‎05-22-2023 10:23 AM

HP Recommended

Now that strikes me as a good reason that the DVD didn't open.

🤣


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